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2024 Claims Summit: Attendee Registration

  • April 30, 2024
  • 8:30 AM
  • May 01, 2024
  • 1:30 PM
  • Lancaster, PA


  • Members, please login to access.
  • If you are a PAMIC Member, please log in to receive the PAMIC Membership rate.
  • Platinum receives 1 complimentary registration. Email lsharp@pamic.org for your coupon code.


2024 PAMIC Claims Summit

Tuesday,  April 30th -  Wednesday,  May 1st
Lancaster Marriott Penn Square 25 S. Queen Street, Lancaster, PA

Each year PAMIC hosts the annual Claims Summit, which draws over 200 attendees and over 30 exhibitors including law firms, restoration companies, and other related businesses. Topics include litigation updates and popular claims trends, making this Conference the most significant claims focused program in the mid-Atlantic region. CE & CLE Credits are offered to those in attendance. 


Claims Summit Agenda

Tuesday, April 30th

7:30am – 8:30am: Breakfast / Registration

8:30am – 8:45am: Welcome & Opening Remarks

8:45am – 9:30am: The 10 Most Significant Liability Coverage Cases of the Past Decade

Randy Maniloff, Partner, White and Williams, LLP

For the past 23 years, Randy Maniloff has published an article discussing the 10 most significant liability coverage decisions nationally of that year.  In this program, Randy examines the ten cases that he believes are the most significant of the past decade.  These are decisions that address significant coverage issues frequently confronted by insurers and their counsel.  

9:30am – 10:30am: Litigation Update

Mike McKenna, Esq., Margolis Edelstein

He’s back! Join Mike McKenna as he highlights The Year That Was in the often unpredictable world of litigation. What have the Courts been up to and how does that impact you?

10:30am – 11:00am: Networking Break

11:00am – 11:50am: Don’t Lose Your Head: A Primer on Investigating, Evaluating, and Defending TBI Claims 

Joshua Bovender, Esq. and Christopher Royer, Psy.D. will provide a framework for effectively triaging TBI claims.  The presentation will address the modern medicine underlying concussion-related injuries, provide tools for spotting malingering plaintiffs, and offer legal strategies to cost-effectively maximize your defenses.

12:00pm – 1:15pm: Lunch

1:15pm – 2:05pm: BREAKOUT SESSION!

Liability and Auto Bad Faith – The Dos and Don’ts and Don’ts (and some more) Don’ts for the Insurance Claims Professional

Dale K. Forsythe, Esq., Wayman, Irvin & McAuley, LLC
Richard F. Andracki, Esq., Andracki, Sysak & Artman, P.C.
Mark Blackburn, AIC, President, Castle Claims Service

This panel discussion will look at the law and ways to aggressively avoid many potential bad faith landmines in handling liability and auto claims, under the ever-present watchful eye of capable plaintiff counsel and often some pretty sophisticated insureds/claimants.  We will look at the provisions of the Bad Faith Act itself, the Unfair Insurances Practices Act, and pertinent court decisions, peppered with practical, real-life experiences.  A handy bad faith checklist for the adjuster, mid-level supervisor and company will be provided.


Navigating the Maze of Bad Faith Insurance Claims

Charles Kidhardt, Senior Claims Examiner, Goodville Mutual  
Ryan Smith, Partner, Margolis Edelstein
Kevin  Monastra, Partner, Margolis Edelstein

Learn from our team of experts including trial attorneys and an insurance claims professional who will provide a comprehensive analysis of Bad Faith including how Bad Faith is defined, how to avoid Bad Faith, litigation pitfalls, defenses, and Bad Faith in property damage claims

2:15pm – 3:05pm: Sinkhole Claim Evaluation: The Importance of Engaging a Team of Professionals

Jennifer Potter, PG, Barry Isett
Todd Gerhart, PE, SE, Barry Isett

Sinkholes, natural ground collapse hazards, often occur without warning and can result in significant property damage, loss of life, or temporary displacement of individuals insured. Due to their unusual and often hidden attributes, the damage assessment on sinkhole claims can be daunting for the Claims Adjuster. This presentation focuses on how and why sinkholes form, typical stabilization methods utilized for sinkhole remediation and structure repair, and the importance of engaging a team of professional engineers and geologists to assist the Claims Adjuster in evaluating sinkhole claims. Employing a team approach enhances the efficiency and cost-effectiveness of the claims process, while also reducing the risk of future litigation.


The Top 10 Cases Impacting the Fight Against Insurance Fraud

Jeffrey Rapattoni, Assistant Director, Casualty Department, Marshall Dennehey

Post pandemic insurance fraud is at historic rates costing $308 Billion a year. Since 2020 however there have been a rush of fraud fighting cases making it more difficult than ever to prosecute these cases civilly. We will explore the top 10 cases post 2020 impacting the fight against insurance fraud from a national perspective that result in local consequences.

3:05pm – 3:30pm: Networking Break

3:30pm – 4:20pm: Navigating the Sharing Economy: A Legal and Insurance Perspective for P/C Claims Professionals

John R. Riddell, Esq., Marshall Dennehey

Join us for an enlightening session led by John R. Riddell, Esq., exploring the intricacies of the sharing economy within the property/casualty claims landscape. Delve into the regulatory and insurance aspects of ride-sharing, food delivery, vehicle sharing, and real estate platforms like Airbnb and VRBO. Understand the complexities of Transportation Network Company statutes, insurance coverage nuances while "on the app," and the distinct challenges and similarities between various sharing services. This presentation promises a comprehensive overview for professionals navigating the evolving sharing economy.

4:30pm – 6:30pm: Networking Reception

Wednesday, May 1st

7:15am – 8:15am: Continental Breakfast / Registration

8:15am – 8:45am: Opening Remarks & Door Prizes

8:45am – 9:35am: Escaping the #1 Judicial Hellhole - Venue, Forum Non Conveniens, and Jurisdiction

Barry Kronthal, Partner, Margolis Edelstein
D.J. Geis, Partner, Margolis Edelstein
Kate Sears, Associate, Margolis Edelstein

Learn about Venue, Forum Non Conveniens, and Jurisdiction and how they impact your cases. Our attorneys will delve into the critical issues of Venue shopping, the distinction between Venue and Forum Non Conveniens, when to raise Venue, Forum Non Conveniens, and Jurisdiction objections, and consequences of failing to raise these objections.

9:35am – 10:00am: Break

10:00am – 10:50am: Rushing to Judgment: The Two Most Significant Automobile and Property Coverage Decisions Impacting 2024

Scott Rybny, Morgan, Akins, & Jackson PLLC
Heather Norris, Claims Manager, Penn National Insurance

In this presentation, the presenters have selected two legal decisions that may significantly impact adjusters in 2024.  From crashes to hackers, the panel will discuss the court-created chameleon known as the “regular use” exclusion as well as coverage issues related to the replacement of electronic data. Attendees will be provided with practical guidance that they will be able to incorporate into their claim handling as the number of claims involving both cyber-attacks and the regular use exclusion will continue to proliferate.

11:00am – 11:50am: Insurance Jeopardy! 

Heather Norris, CPCU, AIC, AIM, AIS, SCLA, Lacey Conn, Esq., and Michael Bishop, Esq. will present this fast paced and fun filled event modeled after the classic Jeopardy gameshow.  The presentation explores common issues across Pennsylvania, Maryland, Washington, D.C. and Virginia.  Questions will be presented for audience members to answer, followed by a short discussion of each topic.

12:00pm: Lunch & Departure

Reserve your spot at the NEW location today!  


Register Sponsor Exhibit

Room Block Information:

  • Available Dates: Monday,  April 29th & Tuesday,  April 30th
  • Rate: $179.00 (plus applicable taxes)
  • Reservation Deadline: Monday, April 8, 2024. Rate will not be available after this date. 
  • How to reserve: Call (717) 239-1600 and ask for the PAMIC Claims Summit Group Room Block or via the Lancaster Marriott at Penn Square's Booking site

Thank you to our 2024 Sponsors


Contact our Director of Events and Education, Becky Ferris at becky@pamic.org or call 717-303-0197.

Cancellation Policy

Refunds will be provided if written notice of cancellation is submitted on or before Monday,  April 22, 2024.  

After this date, no refunds will be issued. Contact Lora Sharp at lora@pamic.org for more information. 

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