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2021 Virtual Claims Summit Attendee Registration

  • May 11, 2021
  • 10:00 AM
  • May 12, 2021
  • 3:15 PM
  • PAMIC Online


  • Please select this option if you are a PAMIC member and would like to attend Tuesday's sessions only.
  • Please select this option if you are a PAMIC member and would like to attend Wednesday's sessions only.
  • Please select this option if you are a PAMIC member and would like to attend both days of the conference.
  • Please select this option if you are not a PAMIC member and would like to attend Tuesday's sessions only.
  • Please select this option if you are not a PAMIC member and would like to attend Wednesday's sessions only.
  • Please select this option if you are not a PAMIC member and would like to attend both days of the conference.
  • Please use this registration type if you are a Flex Sponsor of the 2021 Claims Summit. Contact Lora Sharp at lsharp@pamic.org for the code.
  • Please use this registration type if you are a Platinum Sponsor of PAMIC. Contact Lora Sharp at lsharp@pamic.org for the code.

Registration is closed


2-Day Virtual Event
May 11-12, 2021
PAMIC Live   

8 CE and CLE credits available!

Join PAMIC and the Claims Committee this year for a fully virtual claims education experience! Morning general sessions include a variety of hot topics, while Tuesday's afternoon session will focus on property claims, and Wednesday afternoon is geared toward casualty claims. 

Interested in sponsoring the 2021 Virtual Claims Summit?

Click Here

Interested in some fun and networking before the conference? Join PAMIC for virtual trivia over happy hour on Monday May 10th from 5:30-6:30pm! 

Click here for more information

Event information

Tuesday May 11th:

10:00am - 11:00am: Technology Innovation in Claims Handling 

Moderator: Paul Kelejian, Property/Casualty Claims Technical Specialist, GenRe 

Panelist: Ken Tolson, President, Crawford & Company

Panelist: Natalie Kaschalk, VP, Insurance Services, Copart

What will claim handling look like in 2025? What's around the corner? Will change upend the character of what we do?  Consumer expectations have accelerated with the explosion of technology. Regulatory, privacy, cyber and legal developments continually introduce new challenges. Our panel of seasoned experts will take a look into how new insights might assist us in delivering quality results, survey some innovative tools already available, and discuss how these current and near future ideas will assist us in meeting and exceeding customer expectations.

11:00-11:15am: Morning Break

11:15-12:15pm: Litigation Update

Mike McKenna, Esq., Margolis Edelstein

He’s back! Join Mike McKenna as he highlights The Year That Was in the often unpredictable world of litigation. What have the courts been up to, and how does that impact you?

12:15pm - 1:00pm: Lunch Break

1:00pm - 2:00pm: A Look At Residential Roofs In The Northeast 

Gregory Marks, P.E., Department Head, Forensics, Barry Isett & Associates

Hail damage is one of the least understood and most often disputed types of property damage.  The many reasons for this will be explored.  Specific technical expertise is necessary to identify hail damage and every hailstorm is different in size, direction, intensity.  To complicate matters, other types of damage can mimic hail damage and it is sometimes imitated by mechanical means.  Further, field information is often difficult to obtain involving potentially dangerous access to sloped roofs.  Isett has performed hundreds of hail inspections and can draw from a wealth of case studies to illustrate the complexities.  Residential roofs will be explored along with plenty of photographs.

2:00pm - 2:15pm: Afternoon Break

2:15pm - 3:45pm: ATF Forensic Auditors & Arson Investigation

Thomas Chapasko, Supervisory Forensic Auditor, FISD East II District Manager, ATF 

This session takes a look at the added value of investigative services that Forensic Auditors with the Bureau of Alcohol, Tobacco, Firearms & Explosives bring to investigating arson cases.  Tom will present information on the financial red flags to look for in a financially motivated fires, the gathering of records at the scene and after the scene, the importance of interviews, working with the Insurance company under the Arson Immunity Letter, and technology updates that aid in financial investigations.  This will be an informative and interactive presentation using investigative examples from Tom’s career in conducting arson investigations for ATF.

Wednesday May 12th

10:00am - 11:00am:  Social Inflation:  What’s Driving the Ever-Increasing Costs of Claims?

Moderator: Lacey Conn, Partner, Thomas Thomas & Hafer

Panelist: Adam Parsons, Esq., CPCU, Claim Staff Counsel, Penn National Insurance

Panelist: Jeffrey Weisel, Esq., Vice President, Corporate Claims, GenRe

Social inflation refers to the rising costs of insurance claims that are a result of societal trends and views toward increased litigation, broader contract interpretations, plaintiff friendly legal decisions, and larger jury awards.  This panel-focused discussion will examine the phenomena from the tripartite vantage points of the carrier, reinsurer, and defense counsel, and attempt to unravel the multi-faceted causes behind increasing costs of claims.

11:00-11:15am: Morning Break

11:15-12:15pm: COVID Issues for Insurers:  Business Interruption, Employer Issues and Department of Insurance Update

Jeffrey Grossman, Partner, Stradley Ronon

Adam Brown, Associate, Stradley Ronon

Steve Davis, Chair, Insurance Practice, Stradley Ronon

Jeff Grossman will provide current overview of ongoing Business Interruption legal cases in Pennsylvania Adam Brown will provide a briefing on current employment law developments resulting from the Pandemic.   And last, PAMIC Board Counsel Steve Davis and PAMIC President Ron Gallagher will discuss developing issues at the Pennsylvania Insurance Department dealing with public policy notices under review by the PID dealing with specific rate and form filing issues.

12:15pm - 1:00pm: Lunch Break

1:00pm - 2:00pm: Injury Claims from the Plaintiff Counsel Point of View

Scott Cooper, Partner, Schmidt Kramer Injury Lawyers

Peter Speaker, Partner, Thomas, Thomas & Hafer LLP 

Prominent Plaintiff’s Counsel Scott Cooper (Schmidt Kramer) and Defense Attorney Peter Speaker (Thomas, Thomas & Hafer) will discuss the Plaintiff’s perspective on current issues.  The presentation will provide an overview of the latest UM/UIM case law, including policy interpretation, coverage and exclusion issues, and review of cases in the appellate pipeline.  There will be a complete discussion of the Gallagher v. GEICO case which involved the “household exclusion.”  In addition, will discuss how the Gallagher case may or may not apply to future cases and recent developments on Ride-sharing issues.

2:00pm - 2:15pm: Afternoon Break

2:15pm - 3:15pm: Rover’s Rampage and How Not To Get Bitten During the Claim

Scott Rybny, Esq., Chair – Insurance Coverage & Extra-Contractual Liability Group, Morgan & Akins, PLLC 

Dale Forsythe, Esq., Partner, Wayman Irvin & McAuley, LLC

Liability claims arising out of dog bites continue to rise and cause headaches for insurers: 4.5 million dog bites occur per year; 300,000+ emergency room visits for dog bites of which over 30,000 involved children between the ages of 5 and 9. Who is to blame – the dog, the circumstances surrounding the attack, or some intentional act by the owner. Regardless, insurers continue to evaluate the best way to manage these claims which often co-mingle intentional acts with the potential for nuclear verdicts. Some insurers have sought to limit their liability through various policy exclusions while others through the underwriting process only to have those efforts challenged by injured claimants, their own insureds and even the U.S. Department of Housing and Urban Development. During this session, participants will engage in an interactive discussion that covers a variety of topics ranging from underwriting fraud and its impact on the claim, dog bite laws, evaluating your insureds’ defenses during the claim investigation and damages. Our panel will also address the impact of a new player in this arena – the U.S. Department of Housing and Urban Development and its efforts to nullify dog bite exclusions through administrative proceedings.

Registration Prices:

Member rates:

  • Tuesday (Full Day) Rate: $75

  • Wednesday (Full Day) Rate: $75

  • Full Conference Rate (both days): $125

Non member rates:

  • Tuesday (Full Day) Rate: $100

  • Wednesday (Full Day) Rate: $100

  • Full Conference Rate (both days): $150

  • Platinum Sponsors: receive (2) complimentary registrations per company
  • Flex sponsors: receive (1) complimentary registration per company

Thank you 2021 Sponsors

Program Sponsors








Contact our Director of Events and Education, Andrea Stroble at astroble@pamic.org or call 717-303-0197.

Cancelation Policy

If written notice of a cancellation is given on or before Friday May 7th, a full refund will be issued. If given notice after this period, a refund will be issued with a $25 administrative fee deducted. 

Please contact Lora Sharp at lsharp@pamic.org for questions regarding refunds.

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